The challenge of crowdsourcing policy and feedback

Personal Democracy Forum’s Techpresident posted an interesting video in which White House Science and Technology Officer Beth Novak makes the point that new media has been great for getting the message out there, but poses the question, “How do we crowdsource feedback and input in a way that’s manageable?”

The answer she got from an audience member at PDF 2009 was, paraphrasing here, does it pass the cost-benefit test?

It’s quite an interesting answer from someone in the Web 2.0 community. I would have expected more bias in favour of crowdsourcing.

I can also relate because, although on a much smaller scale, we also face the challenge of paying attention to, and being responsive to, all the comments and discussions directed at or about the DA online. It’s important to be attentive and responsive, but the challenge is to ensure that we are efficient and use our limited resources in a way that maximises the positive impact for the party.

What do you think?


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